Privacy Policy

Effective Date: March 2, 2026

1. Introduction

Response Motors (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.responsemotors.com or communicate with us, including via SMS/text messaging.

2. Information We Collect

Personal Information:

Name
Email address
Phone number
Mailing address
Vehicle or service-related information

3. How We Use Your Information

We use collected information to respond to inquiries, schedule appointments, provide service updates, send invoices or confirmations, send SMS notifications (if opted in), improve services, and comply with legal obligations.

4. SMS/Text Messaging Policy

By providing your mobile number and opting in, you consent to receive SMS messages from Response Motors including appointment reminders, service updates, billing notifications, and account communications.

Message frequency may vary. Message and data rates may apply.

Reply STOP to opt out at any time. Reply HELP for assistance. We do not sell, rent, or share your mobile information for marketing purposes.

5. Information Sharing

We do not sell or rent personal information. Information may be shared with trusted service providers such as payment processors and communication providers (including RingCentral) solely for business operations or if required by law.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information. No internet or mobile transmission is guaranteed to be 100% secure.

7. Your Privacy Rights

You may request access, correction, or deletion of your personal information at any time by contacting info@responsemotors.com.

8. Contact Information

Response Motors
2490 Old Middlefield Road
Mountain View, CA 94043
Email: info@responsemotors.com
Website: www.responsemotors.com